Your premier café companion in Jordan, offering a seamless mobile app for ordering from your favorite cafés. Whether you prefer curbside pickup, in-store pickup, or dine-in, Finjan makes it easy to order ahead and enjoy your coffee, desserts, and treats without the wait. Earn rewards and points with every purchase and share the love by sending gifts to friends. Discover Amman's best cafés and elevate your experience with Finjan. Tap & Treat your way to the perfect order every time.
Your privacy matters to us at Finjan
This Privacy policy sets forth how Finjan App (“Finjan”, “we”, “us”, “our”) collects, uses, processes, stores, transfers, shares, monetizes, and protects your information.
By using our application, web portal, admin tools, partner platform, or any service connected to Finjan, you consent without reservation to the collection and processing of your data as outlined in this Policy. You acknowledge that you have reviewed this Privacy policy and consent to the collection and processing of your personal data as outlined herein. You may withdraw consent at any time by contacting info@finjanapp.com, though this may affect your use of certain features.
1. Scope of This Policy
This Policy applies to:
- Customers using the Finjan App
- Vendors, baristas, cashiers, and staff using the Partner App or Portal
- Admin users of Finjan’s internal dashboards
- Any individual interacting with Finjan's systems, APIs, websites, integrations, emails, or tools
This Policy governs:
- All personal, technical, and behavioral data collected
- App interactions, payments, device signals, and in-app behavior
- Communications, support requests, surveys, marketing activity
- Offline data entry, uploads, integrations, or synced data from vendors
2. Legal Basis for Data Collection
Finjan collects and processes data based on:
- Consent (via app registration, button click, or continued use)
- Contractual necessity (to operate orders, payments, app features)
- Legitimate interest (fraud prevention, analytics, operations)
- Legal obligation (to comply with Jordanian law and investigations)
All data collection is lawful under:
- Jordanian Electronic Transactions Law No. 15 of 2015
- Jordanian Cybercrime Law No. 27 of 2015
- Jordanian Consumer Protection Law
- GDPR (where applicable)
3. Types of Information We Collect
We may collect, store, and process the following:
- Personal Data: Name, phone, email, address, coordinates, DOB, gender, photo
- Account Data: Username, password, timestamps, vendor/shop info, roles
- Order & Transaction Data: Purchase history, wallet, feedback, coupon usage
- Device & Technical Data: Device ID, OS, resolution, IP, crash logs
Location & Behavioral Data: GPS, clicks, screen time, navigation heatmaps
Third-Party Data: Payment logs, CRM, Firebase, Google, Apple, etc.
4. Methods of Data Collection
Collected via:
- Direct input
- Passive tracking (cookies, trackers, SDKs)
- Device permissions
- Vendor input
Third-party integrations
5. Consent Mechanism
Using the app implies explicit consent. Continued use = acceptance. Withdrawal possible via info@finjanapp.com.
6. How We Use Your Information
- Platform Operations: Orders, refunds, staff logs, rewards
- Service Optimization: UX analysis, bug tracking, A/B testing
- Personalization: Offers, layout, predictive usage
- Security: Fraud detection, abuse blocking, spam detection
- Analytics: Dashboards, KPIs, churn/bounce tracking
- Legal: Court/government response, enforcing terms
7. Data Sharing & Third Parties
Data may be shared with:
- Vendors/Cafés: Orders, pickups, loyalty info
- Branch Staff: Fulfilling orders
- Payment Providers: Transaction info (no full card data)
- Hosting & Analytics: Firebase, AWS, Google, etc.
- AI Tools: Anonymized data for ML models (no raw PII)
8. International Data Transfer
Your data may be transferred outside Jordan under legal safeguards (e.g., DPA, SCCs).
9. Monetization & Advertising
Only anonymized/aggregated data is used. No PII is sold. Usage data may be monetized with partner opt-in.
10. Legal Disclosure
We may share data with courts, law enforcement, regulators under legal obligations.
11. Cookies & Trackers
Cookies, SDKs, beacons, fingerprinting, session logs used for service quality and analytics.
12. Device Access & Permissions
May request access to GPS, Camera, Media, Notifications, Contacts. Disabling may impair functionality.
13. User Rights
Users may request data access, correction, or deletion via info@finjanapp.com with ID. Processing may take 90 days.
14. Data Retention
Data held as needed. Some logs (e.g., wallet, orders) retained 7 years. Full erasure not always possible.
15. Account Termination
Finjan may suspend/delete accounts at its discretion for fraud, abuse, inactivity, etc. No liability for data loss.
16. Liability Limitation
Finjan is not liable for indirect damages, vendor errors, or technical failures. Users waive claims by using the platform.
17. Policy Updates
Policy may be revised at any time. Latest version always applies.
Contact: info@finjanapp.com
COOKIE POLICY
Finjan App
Last Updated: June 2025
1. Purpose
Explains cookie/tracker use across the platform.
2. What Are Cookies?
Small files stored on your device to improve user experience and analytics.
3. Types of Cookies
- Strictly Necessary
- Performance
- Functional
- Marketing
- Third-Party (e.g., Google Analytics, Facebook Pixel, Firebase)
4. Additional Technologies
Includes beacons, fingerprinting, heatmaps, local/session storage.
5. Use of Cookie Data
Used for authentication, UI rendering, speed, fraud detection, personalization.
6. Consent
By using the platform, you agree to cookies. Block via browser/app settings if desired.
7. Retention
Session cookies: deleted on close. Persistent cookies: up to 12 months.
8. Third-Party Responsibility
Finjan not liable for third-party cookies. Check provider policies (e.g., Meta, Google).
9. Policy Changes
Updates may occur anytime. Continued use = consent.
Contact: info@finjanapp.com
DATA PROCESSING AGREEMENT (DPA)
Effective Date: June 2025
Jurisdiction: Hashemite Kingdom of Jordan
Parties:
- Finjan App ("Controller")
- Vendor/Partner ("Processor")
1. Definitions
Personal Data, Processing, Data Subject, Controller, Processor as defined under law.
2. Purpose & Legal Basis
Processor may only act on Finjan's instructions (orders, loyalty, support). No independent use.
3. Data Ownership
Finjan retains exclusive data ownership. No rights transferred.
4. Compliance
Processor must:
- Follow applicable laws
- Keep records
- Support audits and legal requests
5. Security Obligations
Use encryption, access limits, notify Finjan of breaches immediately.
6. Data Subject Rights
Support user rights upon Finjan request. Do not respond directly.
7. International Transfers
No transfers outside Jordan/EEA without Finjan consent and safeguards.
8. Subprocessors
Only allowed with written approval, due diligence, and bound terms.
9. Audit & Monitoring
Finjan may audit compliance and request proof.
10. Retention & Deletion
Data deleted/anonymized within 14 days of termination unless contractually retained.
11. Liability & Indemnity
Processor liable for all breaches, fines, misuse. Must indemnify Finjan.
12. Termination
Applies during service term. Survives termination until confirmation of deletion.
13. Governing Law
Jordanian law. Courts of Jordan have exclusive jurisdiction.
14. Contact
info@finjanapp.com
